FAQ
Answers to most common questions about products, orders, shipments, and payments.
Clemence Medium Tote Bag – Brown Leather
$99.95
Step into effortless sophistication with the Clemence Medium Tote Bag.
Designed for the modern woman who moves seamlessly between work, travel, and everyday life, this polished tote blends practicality with refined style. Soft yet structured, it carries your essentials securely while elevating any outfit.
From morning meetings to weekend adventures, the Clemence adds a touch of timeless elegance, making you feel confident, organised and effortlessly chic.
- Warm brown with gold-tone hardware
- Soft yet durable
- Medium-sized tote
- Worn over shoulder or carried by hand
- Inner clasp for secure storage
- Gold buckle accents
- Structured base and protective studs
- Leather piped handles
- Premium pebble-finish leather
- Material: 100% PU
- Processing: 2 business days
- Shipping: 4 business days
Measurements: Width: 36cm x Height: 23cm x Depth: 17cm
EXCLUSIVELY - Angels Whisper
We ship worldwide
Orders are processed within 2 business days after quality checks and customs clearance (where applicable).
Delivery time:
Standard shipping takes 2–10 business days, depending on your location and supplier.
All orders are fully tracked, and you’ll receive a tracking link once your order ships. Delivery may require a signature, and a collection card will be left if you’re unavailable.
Shipping times may vary due to carrier delays or weather conditions beyond our control.
Need help? Contact us anytime at hello@godolly.com.au
Sizing & Peace of Mind
- Our detailed size charts can help find your perfect fit. I am always here to chat with you too!
- Not 100% happy with the size? No problem!
- Easy returns within 30 days for a different size or style.
- Hassle-free and all about making you feel like a queen 🫶
Shipping
Processing Time: 1 - 3 business days
Please refer to the Product Pages for specific details on timing.
* This includes our Quality Assurance inspection process prior to shipping. *
Shipping Time: 8 - 10 business Days.
Please refer to the Product Pages for specific details on timing.
Yes we do! Shipping times are between 8 - 14 days, as the items need to pass both quality assurance before they depart the warehouse and also cleared through customs for overseas orders.
Items can also quite often be signed on delivery.
If you are not home when delivery is made, a delivery card for postal collection from your local post office will be left at your premises. Please note: all shipping is tracked and a tracking link will be provided to you after processing of your product(s).
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags (where provided) and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@godolly.com.au. Please note: If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at hello@godolly.com.au.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
TESTIMONIALS
What our customers say
We love love love to hear your feedback! Want to leave some feedback of your own? You can reach out via our contact page or drop a line to hello@godolly.com.au